Where Does My Call Go?

Evidence Based

Where do calls go?

Written by

Michael Bayba

Answer questions about substance abuse, addiction, and treatment
Give you an overview of the rehabilitation process
Discuss your different treatment options
Answer questions about payment, insurance, and any other financial concerns
Help you find a treatment program that fits the needs of you or a loved one

If you find yourself or someone you know in a medical emergency, including a drug overdose, call 911.

Our helpline does not provide emergency services.

Confidentiality

Your call will remain completely confidential. The only exception is if you or the people around you are deemed to be a threat to themselves or others.

Is My Call Free?

Yes, all calls to our helpline are toll-free. Standard call, data, or messaging rates may apply from your service provider.

What's Next?

Get matched with an affordable mental health counselor

Find a Therapist

Answer a few questions to get started

Updated on December 20, 2022

Annamarie Coy, BA, ICPR, MATS

Medical Reviewer

Annamarie Coy spends her spare time studying current behavioral health issues and the results of the treatments for mental health disorders and addiction recovery. Her main goal in life is to end the stigmas associated with mental health and addiction disorders.

Michael Bayba

Content Contributor

Michael is currently the content strategy manager and a lead writer for Addiction Group. He has over eight years of experience in content strategy and creation. His specialties include medical research and technical copywriting.

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